Get in touch with our team

Our support team is available to help with questions about your account, withdrawals, payment methods, bonus balance, free spins, recent wins or featured games. We also handle technical concerns, login problems and queries about slots, live casino, live betting and active promotions. For account-related issues or general feedback you can reach us via live chat, email or phone - we offer convenient channels and aim for fast, practical responses to every enquiry. Include your account ID for faster help.

Department	Contact
Customer support	[email protected] (live chat & email, response within 1 hour)
General enquiries	[email protected] (billing, corporate queries, response within 24 hrs)
Affiliate enquiries	[email protected] (partner desk, onboarding queries)
Phone	+44 20 3695 4823 (calls and callback requests)
Working hours	Mon-Fri, 09:00-18:00 (GMT)

Contact by email

Email is the preferred way to contact us for detailed requests, account issues or to submit documents. Please send messages to [email protected] with a concise subject line and include current contact details and your account ID where applicable. A clear subject and up-to-date information speed up responses and help avoid delays when we review your case.

Send us a message

Name

<label for="email" style="font-size:14px;color:#222;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;outline:none;"><label for="message" style="font-size:14px;color:#222;">Message</label><textarea id="message" name="message" rows="6" required placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;outline:none;resize:vertical;"></textarea><button type="submit" style="padding:12px 14px;background:#0070d1;color:#fff;border:none;border-radius:6px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond promptly. Most enquiries are answered within one business day. If your issue requires verification, third-party checks, or detailed account review it may take longer. Complex cases or requests that need documentation or manager escalation can require several days. We’ll keep you updated on progress and provide an estimated timeline when we reply.

Feedback

Share your feedback, suggestions or ideas to help us improve the site. We read every message carefully and use your input to make the site easier to use, fix issues, and refine promotions and features. Your comments shape future updates and improvements, and we appreciate constructive feedback that helps us deliver a smoother, more enjoyable experience.