Privacy and Data Policy

This Privacy Policy explains how we collect, use, store and protect the personal information you provide when you register, play or interact with our site. We take your privacy seriously and set out below what data we collect, why we use it, how we secure it and how you can manage your information.

Types of data we collect

We collect information you provide directly and information gathered automatically when you use the site. This helps us operate your account, process transactions, maintain security and offer customer support.

Personal data

Personal data includes details you give us when registering or contacting support, such as your name, date of birth, email address, telephone number, billing and postal address, and identification documents when identity verification is required.

Technical data

Technical data is collected automatically and may include device information, IP address, browser type, operating system, device identifiers, page interactions and connection information. We use this to keep the site functioning and to detect and prevent abuse.

Transactional data

Transactional data covers deposit and withdrawal details, payment method identifiers, transaction amounts and play activity. We record this data to process payments, manage balances and investigate disputes.

How we use your information

We use data to provide and improve our services, verify identity, process payments, prevent fraud, comply with legal obligations, communicate about your account and respond to enquiries. We may also use aggregated or anonymised data for analytics and performance monitoring.

Data protection practices

We implement reasonable technical and organisational measures to protect personal data from unauthorised access, loss or misuse. These measures include encrypted connections, access controls and secure data storage. While we work to protect your information, no online system is completely immune to risk.

Cookies and tracking technologies

We use cookies, web beacons and similar technologies to remember preferences, support login sessions, analyse site usage and show relevant content. You can manage or block cookies using your browser settings, though this may affect site functionality. Further control options are available in your account settings where provided.

User rights

You have rights in relation to your personal data, including the right to access the data we hold, request correction of inaccurate information, request deletion where applicable, and object to certain processing. You may also be able to request restriction of processing or data portability where technically feasible.

Access, correction and deletion

To access, update or request removal of your information, please use the account settings or contact our support team through the site. We will respond to valid requests and may ask for proof of identity to protect your privacy. Certain information may be retained where necessary for legal compliance, dispute resolution or fraud prevention.

Information sharing and third parties

We share information with trusted third parties who perform services on our behalf, such as payment processors, identity verification providers, security and fraud detection services, analytics providers and customer support vendors. We require these partners to protect personal data and limit use to the services they provide. We may also disclose information when required by law or to protect rights and safety.

Privacy policy updates

We may update this Privacy Policy from time to time. Significant changes will be posted on the site and, where appropriate, notified through your account. Continued use of our services after changes indicates acceptance of the updated policy.